Refund policy

Your satisfaction is our priority. If you’re not entirely satisfied with your purchase, we’re here to help.

Return & Exchange Window:

  • You can request a return or exchange within 3 days of receiving your order.

Eligibility Criteria:

  • Items must be unused, unworn, unwashed, and in original condition with all tags intact.

  • Return/exchange is only applicable for size issues or defective items.

  • Sale or discounted items are non-returnable and non-exchangeable.

How to Request a Return/Exchange:

  1. Email us at raumbysarb@gmail.com or WhatsApp at 0308-1643434

  2. Mention your order number, issue, and attach a photo/video (if applicable)

  3. Once your return is approved, ship the item back to the provided address

  4. Customers are responsible for return shipping costs